Terms and conditions

Seacraftgallery.com.au is the shopping website of Seacraft Gallery Pty Limited that allows consumers to browse, select and purchase products from Seacraft Gallery Pty Ltd ABN 99 149 108 298. 

Use of the Seacraftgallery.com.au Website is subject to acceptance of these Terms and Conditions

In the context of this website, when you refer to “we”, “our” and “us” means SeacraftGallery.com.au and “you” and “your” means you, the user or customer of this website. 
The use of the term “product” includes the plural “products”. 

Disclaimer and Liability

We and any other persons involved in the management of this website may make changes in the products described, and to other content of this website, at any time without notice.

We make every effort to ensure that product descriptions on our website are accurate. However some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified. We make no representations about the suitability of this information; it is provided "as is" without warranty of any kind. 

All depictions contained on the website are for illustrative purposes only. Please note that these items are designed and manufactured for Seacraft Gallery. Each of these products is handmade; therefore some small variations may exist. The photographs are for display purpose only. There may be a slight variation between the images shown and the actual product.

Credit Card Information & Payment

We do not store your credit card information as all credit card transactions are processed through Paypal.

You must not pay or attempt to pay for product/s using fraudulent credit card information and we do not accept any liability if you do so.

Security of Your Account

If you create an account with Seacraft Gallery you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password.

Each time you use the password, you will be deemed to have authorised access and use of the Website in a manner consistent with these Terms & Conditions. This means that you are responsible for any products purchased using your account details.

You must notify Seacraft Gallery if at any time you believe someone has access to your password. 

Pricing and GST

All prices on the Website are quoted in Australian dollars and include GST.

GST is subject to change and users of the Seacraft Gallery Website will not be informed by Seacraft Gallery if a change occurs.

All prices are subject to change. All prices displayed on this Website are only valid online at the time shown.

If you have a promotional/discount/coupon code, you will be prompted to enter the code at the checkout and this will generate a discount from your cart value or add an incentive. To activate, simply enter a valid code then click the "Apply" button. All promotional codes have a unique set of terms and conditions automatically applied when issued and are only valid at our discretion. Promotional codes cannot be used in conjunction with any other offer or discount. If you are unable to use a promotional code, please contact our Customer Service Team.

Your tax invoice will be sent to you when the items you have ordered are delivered. Your tax invoice is your proof of purchase and is required for any refund/exchange claims.

Stock availability

 We do our best to keep in stock most products that are advertised by us. All stock availability as represented on our website or by our sales or Customer Service Team is accurate in accordance with our current stock levels with each manufacturer, however, these stock levels are subject to change without notice.

If, for any reason, we cannot supply a product you have ordered, we will let you know over the phone or contact you using the details provided by you at the checkout process to amend, cancel or put your order on backorder as agreed with you. If you choose to put your order on backorder, we will contact you to arrange for delivery once the product is available

Customer Communications

Seacraft Gallery will communicate with you about your order and the purchased product using email and by phone. Account holders must provide a valid email address to Seacraft Gallery for this purpose

From time to time, Seacraft Gallery will also send you marketing material. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by editing your newsletter settings under My Account.

Order Cancellations

You may cancel you order in full before the order is dispatched by Seacraft Gallery.

Seacraft Gallery will refund you in full for the orders cancelled and will not charge you a cancellation fee.

However, once the order is dispatched for delivery you are unable to cancel the order.

Seacraft Gallery also reserves the right to cancel your order if:

·         You provide an unauthorised credit card

·         We are unable to process payment on the credit card provided

·         You provide invalid personal details

·         If, when required, you cannot provide acceptable proof of identity

·         The product has become unavailable

·         If, for any reason, we don’t reasonably believe we can successfully complete delivery

Seacraft Gallery will attempt to notify you before cancelling your order.

Refund:

You may return items purchased at Seacraft Gallery for a full refund within 30 days of purchase.

To qualify for a full refund items must be in an undamaged and unmarked condition and in their original undamaged box or packaging.

You are responsible for the costs of returning goods to us. Any goods returned are your responsibility until they reach our warehouse. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.

Refunds will only be issued in accordance with our returns policy and will only be made to the original account used for payment. In some limited circumstances we may make a refund to an alternate account if the original has been cancelled or is not available.

Seacraft Gallery will not consider requests for refunds after 30 days of purchase.

For more information on our returns policy, please visit our Returns Policy page.

Suspension, Termination and Effect of Termination

If you breach these terms and conditions, Seacraft Gallery reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to access the Website.

If you are awaiting delivery of products, Seacraft Gallery reserves the right to cancel your order. A refund may be issued to the credit card provided during the purchase process.

Disputes

This contract will be governed by the laws of New South Wales, Australia. Any dispute arising out of your use of the Website, or the products purchased on it, will be subject to the exclusive courts of that jurisdiction.

 Security

When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. Seacraft Gallery makes no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.

Copyright

All information, text, material, graphics, software and advertisements on the Website are Copyright (c) of Seacraft Gallery its suppliers and/or licensors, unless expressly indicated as otherwise.

The Website content is protected by Australian and international copyright and trade mark laws.

You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorised in writing by Seacraft Gallery.

You must not frame or embed in another website any of the material appearing on this website without our prior written consent.

You may use the content of this Website only for the purpose of shopping on this Website or placing an order on this Website and for no other purpose.

Changes to Terms and Conditions

Seacraft Gallery reserves the right to change these Terms and Conditions of its service at any time without informing you.

The Terms and Conditions for existing orders shall be upheld by Seacraft Gallery.

You should check our Website for any updated Terms and Conditions.

Contact us

If you need to contact us for any reason, please do so using the contact details below:

Customer Service Team
Telephone: (02) 9709 6252

 

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