At Seacraft Gallery, one thing we always want to make sure is that our customers receive their products in top condition. That’s why we’ve taken the time to perfect our shipping and delivery system. We want to ensure that your product arrives in pristine condition, completely untouched and undamaged from its transit.
For our model ships, we take transit of something so large very seriously. We make sure that every single package that leaves our store has been thoroughly and safely packaged. To do that, we make sure that the model is tied up in a secure wooden crate with a large & customised PVC foam solution. Then, it’s also placed in a secure carton box to help keep it safe from any kind of environmental damage during transit.
For our model boats, we make sure that they are placed in a safe and secure PVC foam solution. This is placed outside of the heavy duty carton box, helping to keep everything safe and secure inside. It’s also what we do for our model yachts; we want every product you buy from us to arrive in pristine, safe condition.
We’ve worked around the clock with our team to make sure that everything we ship is done so in a safe, secure, and professional manner. Our model yachts, for example, are always shipped with the masts down – this helps to minimise the risk of damage being done to the masts during transit.
Last but not least, we also use visible “fragile” sticky tapes and signed stickers to help seal the packages. This means that couriers understand the importance of handling these products with due care.
On top of that, most of the freight is insured to cover any loss or damages, should something go wrong during transit. This can give you complete peace of mind, and total confidence in purchasing your models.
As ever, please contact us if you need any more information at all about our delivery system. We’ll be sure to give you all the information that you need related to the particular order that you wish to place.